Shipping policy
Welcome to the Kingdom, and thank you for shopping with BCDays Photographer Art Studio LLC.
ORDER PROCESSING
Many of our products are created especially for you after your order is placed. Processing and production times vary depending on the product and fulfillment partner.
Business days do not include weekends or holidays. Processing may take longer during holidays, sales, severe weather, or unusually busy periods.
SHIPPING COSTS AND DELIVERY ESTIMATES
Available shipping methods, shipping charges, and estimated delivery times are displayed during checkout based on the products ordered and the delivery address.
Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, customs processing, and other events outside our control may affect delivery.
ORDER TRACKING
When tracking information becomes available, it will be sent to the email address or phone number provided during checkout. Please allow time for the carrier to scan the package and activate the tracking link.
MULTIPLE PACKAGES
Products may be produced and shipped by different fulfillment partners. Items from the same order may arrive in separate packages and have different tracking numbers.
ADDRESS ACCURACY
Please review your shipping address carefully before placing an order. Contact us immediately if you notice an error.
We cannot guarantee that an address can be changed after production or fulfillment begins. Customers may be responsible for reshipping charges resulting from an incorrect or incomplete address.
INTERNATIONAL ORDERS
International orders may be subject to customs duties, import taxes, or other destination-country charges. Unless stated otherwise during checkout, customers are responsible for these charges.
Customs processing may extend the delivery time. BCDays Photographer Art Studio LLC does not control customs decisions or processing times.
DELAYED, LOST, OR DAMAGED PACKAGES
If tracking has not updated for several business days, your package appears lost, or your order arrives damaged, please contact us.
Include your order number and clear photographs of damaged products and packaging when applicable. We will work with the fulfillment partner or shipping carrier to determine the appropriate solution.
DIGITAL PRODUCTS
Digital downloads are delivered electronically and do not require shipping.
CONTACT US
For shipping questions, contact:
BCDays Photographer Art Studio LLC
Email: vcarolynne24@gmail.com
Phone: 864-800-2749
Please include your order number when contacting us about an existing order.